Shipping policy
GENERAL SHIPPING INFO
- Orders are processed Monday through Friday.
- Pick up is available Monday through Friday.
- All orders take up to 24 hours to process.
- Choose your preferred delivery date at checkout. Orders can be scheduled up to 30 days from the date of order.
- Unless available for direct delivery you will receive a FedEx tracking number the evening your order ships or the following morning as soon as your order is inducted into the FedEx system.
- We do NOT ship to P.O. Boxes.
ADDRESSES
- A street address is required. We will NOT ship to P.O. boxes.
- Please double-check addresses. Prime Food Distributor is not responsible for incorrect or incomplete shipping addresses.
- If you live in a gated community, please provide your gate code on the address line provided to ensure an on-time delivery.
- If delivering to a commercial address, corporate center or stadium please provide all related details.
Prime Food Distributor offers the following Shipping Options:
Delivery on our trucks.
FedEx overnight.
IF WE ARE SHIPPING YOUR ORDER ON OUR PFD TRUCK

IF WE ARE SHIPPING YOUR ORDER FEDEX
IF YOU ARE PICKING UP YOUR ORDER

Pickup Location: Prime Food Distributor, 4 Tri Harbor Court, Port Washington, NY 11050
SATISFACTION GUARANTEED
We work hard and push ourselves to the limit every day to produce the highest quality products possible. Our commitment and accountability to you means everything to us.
So, if there’s ever any problem with your order or if you’re not completely satisfied with our product, contact our Customer Service department and we’ll take care of it ASAP.
